The Office of the Independent Adjudicator (OIAHE) are an independent body established by law to investigate student complaints, which will investigate further and may compel the University to consider your appeal.
To take a case to the OIAHE you must contact them within 12 months of completing the University procedures, and have a Completions of Procedures Letter to show that you have been through the University's appeal process. If you have gone through the Senate Appeal process this letter will be emailed to you when that concludes, but if you have only gone through the Faculty Appeal process (where there were no grounds for an appeal to Senate), you will need to send an email to the Appeals Team to issue this by emailing student.appeals@durham.ac.uk.
You can find more information about the OIA, including what complaints they will look into, and how to submit a complaint, on their website here.
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